Refund policy

Your satisfaction matters. If your order arrives damaged, defective, or not as described, contact us within 30 days of delivery at loyalandco.support@gmail.com with your order number and a photo — we'll send a replacement or full refund, no need to ship anything back.

For any other reason you're not satisfied, reach out and we'll do our best to make it right, which may include a refund, replacement, or store credit depending on the situation.